• 2 min de lectura
• 2 min de lectura
Royal Caribbean Group appointed Tara Bunch, former SVP and global head of operations at Airbnb, to its board of directors.
Bunch brings more than three decades of experience scaling global technology organizations, leading complex operations, strengthening customer experience and advancing digital transformation across highly recognized consumer brands.
"Tara is a seasoned global executive with deep global experience in scaling technology-enabled service models and delivering exceptional customer experiences," said Jason Liberty, chairman and CEO, Royal Caribbean Group. "Her perspective will be highly valuable as we continue to grow our vacation ecosystem and deliver the best vacations responsibly for guests around the world."
In her reent Airbnb role, Bunch oversaw customer service, trust and safety, privacy, payments, insurance and quality for hosts and guests in more than 220 countries and regions.
Before Airbnb, Bunch held senior leadership roles at Apple, where she led multiple areas including global customer service, technical support, repair operations, product development and technology-enabled services at scale. During more than 26 years at Hewlett-Packard, she helped drive large-scale improvements in customer support delivery, customer satisfaction and business performance.
Bunch also brings broad governance and risk oversight experience. She serves on the board of The Vanguard Group, one of the world's largest investment management companies, where she is a member of the audit committee.
Other directors include former Royal Caribbean Chairman/CEO Richard Fain; John Brock, formerly of Coca-Cola; Stephen Howe Jr., formerly of Ernst & Young; Michael Leavitt of Health Management Associates and Leavitt Equity Partners; Amy McPherson, formerly of Marriott International; Maritza Montiel, formerly of Deloitte; Eyal Ofer of Ofer Global; Vagn Sørensen, formerly of Austrian Airlines Group; Donald Thompson of Cleveland Avenue, a venture capital firm, and formerly of McDonald's Corp.; Christopher Wiernicki, previously with American Bureau of Shipping; and Arne "Alex" Wilhelmsen of AWAS Holding.
Directors Ann Moore, formerly of Time Inc., and Rebecca Yeung, formerly of FedEx, exited the board in May.
