Notice: Receipt Sharing Process Change

03 Jun 2026

To enhance efficiency and provide a more streamlined experience, we will be transitioning the delivery of payment receipts to MyFinance for customers.

Effective 1 July 2026, payment receipts will no longer be sent manually via email. All receipts will be made available through the MyFinance portal.

What this means for you:

• You can access and download your payment receipts anytime via MyFinance. You can enable the notification for immediate update once receipt is available.
• Faster and more secure access to your documents
• Reduced dependency on manual requests and follow-ups

For Third-Party Agents:

• Access to receipts is only available via MyFinance upon authorization from the Consignee
• A one-time account linking is required to enable access

We encourage all customers to ensure they are registered and actively using MyFinance ahead of the transition date.

For guidance on accessing receipts or linking accounts, please visit the Support section in MyFinance.

We appreciate your cooperation as we continue to improve our services.

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Fuente: maersk_advisories