ONE Suspends Services in Venezuela Following June 24 Earthquakes

In light of the severe infrastructure damage and ongoing rescue operations following the earthquakes on June 24, 2026, Ocean Network Express (ONE) is taking immediate measures to protect our personnel, our vessels, and our customers' cargo. Due to significant disruptions in port operations, customs processes, and local land logistics, our services have been significantly affected, and safety continues to be our top priority.

Current Operational Status and Contingency Measures

• Port Operations: Authorities have not yet authorized the resumption of commercial operations at the Port of La Guaira. Consequently, operations at this terminal remain suspended until further notice.
• Cargo in Transit (On Board): For shipments originally destined for La Guaira, arrangements are being made to discharge the cargo at Puerto Cabello, where transit will be officially concluded.
• Booking Acceptance: The acceptance of all new bookings originating from or destined for Venezuela is suspended until further notice.

The discharge of cargo at Puerto Cabello will constitute the full fulfillment of Ocean Network Express's obligations under the Contract of Carriage, in accordance with the terms and conditions set forth in the Bill of Lading.

ONE expresses its solidarity with the people of Venezuela during these difficult times. Our teams continue to work tirelessly and evaluate the situation on a voyage-by-voyage basis to maintain the flow of cargo as safely and efficiently as possible, in accordance with the circumstances.

If you have any questions or require information about specific shipments, please contact your local ONE representative or reach out to us via ONE Chat.

We sincerely appreciate your understanding, patience, and cooperation during this exceptional situation.

Thank you for sailing with ONE.