16 Oct 2026
We would like to inform you about our upcoming financial system modernisation, as we are transitioning to SAP S/4HANA in November 2026. We look forward to the benefits this new system will bring to our operations and want to keep you informed about the changes you may experience during and after the transition.
The transition will require us to temporarily suspend certain financial system functions. We are committed to minimising any inconvenience and ensuring the process is as seamless as possible. To help you prepare, we have provided an overview of the changes you may experience during and after the transition. Please review this information and make any necessary updates.
Please note that during the system migration from 13 November to 15 November 2026, there will be delays in the invoice creation process. However, all required standard information will remain available.
There will be a change to the format of our invoice templates (PDF), effective 16 November 2026: Customers may need to update the system or EDI setup to receive and handle the updated invoice PDF template. The changes will include a tax point date and a tax specification table specifying the tax treatment. To enable a smooth transition, please check the template links. Please note that, depending on your local requirements, the invoices may look different.
Ground Freight Multiload consolidated invoice
PDF (44KB)
Ground Freight Single Load Invoice
PDF (163KB)
AIR & LCL Invoice
PDF (330KB)
AIR & LCL Credit Note
PDF (319KB)
Summarised SCM Invoice
PDF (278KB)
Itemised SCM Invoice
PDF (298KB)
Summarised SCM Credit Note
PDF (290KB)
Itemised SCM Credit Note
PDF (329KB)
Maersk Contract Logistics Invoice
PDF (181KB)
c. Introduction of a Single Rate of Exchange for Logistics & Services Invoices: Please note that, effective from 16 November 2026, the invoice process will feature a single rate of exchange (ROE) for Logistics & Services invoices aligned with the first invoice creation date for the service provided. The same ROE will also apply to all subsequent or reissued invoices to ensure a more consistent experience. For tax reporting purposes, amounts will be reported in local currency as specified. This enhancement aims to provide you with a faster and more reliable invoicing experience that meets and exceeds your expectations.
Please note that the ROE will be sourced from an independent third-party service provider, LSEG. Maersk may apply, at its discretion, a conversion adjustment, which will be calculated as a percentage of the converted sum based on the percentage value set out in the table available below.
Maersk Mugb adj
PDF (122KB)
If you have any questions about the above, please contact your regular contact person. We would also like to encourage you to be proactive in preparing for the transition.
Please note that the dates mentioned in this advisory are related to the upcoming system modernisation. Our teams are dedicated to making this transition as smooth as possible for the parties involved. We will keep you informed about any updates or changes related to this transition.
We appreciate your understanding as we work to improve our financial system to better serve you.
