Customer Advisory - Draft Billing for Import D&D Updated process for PRV and drop-off requests -Tanzania

26 Aug 2026

Maersk is introducing Draft Billing to give customers upfront visibility of Import D&D charges and to reduce manual advance invoice handling, duplicate billing, invoice cancellations and rebilling. Draft Billing will support PRV requests after free time and payment visibility before the final D&D invoice is generated.

What is changing

• For PRV requests after free time, customers must generate Draft Billing and attach it with the PRV request from the agreed go-live date.
• The final Import D&D invoice will be generated based on the actual container return / gate-in movement.

What you need to do

• Generate Draft Billing on Maersk.com by entering the shipment, container and expected pick-up or return details.
• Review the estimated Import D&D charges, payer, location and expected date details before submitting your request.
• For PRV requests after free time, attach the Draft Billing copy with the PRV request and complete payment before DO release request.
• For drop-off, send drop off request per usual,
• The final invoice will be generated after actual container return movement is recorded.

Process summary

Scenario	Customer action / outcome
PRV request after free time	Generate Draft Billing and attach it with the PRV request. Complete payment before requesting for DO.
PRV request within free time	Draft Billing is not required. Continue with the existing request process.
Drop-off request	Send drop off request per usual , Final D&D invoice will be generated based on actual container return movement.

Effective date

This change will be effective from 1 September 2026.

Support

Training Material video: Draft Billing - Training Video

If you need support using Draft Billing, please contact your Maersk Customer Experience representative.

We appreciate your cooperation as we continue to simplify the Import D&D process and improve invoice accuracy.