• 2 min de lectura
• 2 min de lectura
AIDA Cruises tested digital guest check-in with all guests for the first time in a pilot project at the Steinwerder Cruise Center in Hamburg.
According to a company statement, guests were able to embark independently for a cruise aboard the AIDAprima at one of the 20 digital check-in terminals on July 23, 2026.
During check-in, a photo was taken of each guest, which is stored in the ship system for the duration of the trip. The image was then compared with the photo on guests' ID documents based on biometric data.
Digital check-in was found to speed up the embarkation process at the terminal, offering more flexibility in combination with the personal service available at a classic counter.
The new service was developed in collaboration with Lufthansa Industry Solutions over a period of two years, adapting self-service check-in terminals from aviation for use in cruises.
This included, among other things, the integration of printers for boarding passes and the connection to the ship's systems.
The boarding pass is RFID-encoded, serving as a means of payment onboard and as a key to the cabin, among other things.
AIDA noted that it intends to use the findings from the pilot project to explore further use of this technology.
